Group Visa Kenya
Universal Terms & ServiceThis Privacy Policy explains how eTourist Services Pvt Ltd (“we,” “us,” or “our”) collects, uses, and protects personal information when you access and use our services (the “Services”). These Services include our website etakenya-ke.org and any other websites we own or control (the “Website”), as well as communications with us by phone, email, or other forms of contact.
This Privacy Policy applies only to our Services and Website. It does not apply to third-party websites, services, or applications, even if they are accessible through our platform. We are committed to protecting the privacy and confidentiality of our customers’ information. Please read this policy carefully before using our Website.
Data Protection Compliance
The collection and processing of personal data—such as your name, address, email address, or telephone number—will always be carried out in line with:
- The General Data Protection Regulation (GDPR).
- Any applicable country-specific data protection regulations.
Purpose of collecting the information:
We require this information to understand your needs and provide you with a better service, for internal record keeping. We may use the information to contact you for feedback and improve our services. We do not send any emails about offers or promotions however we do follow up through emails or phone, on the incomplete application submitted by you in order to find out if you need our services. We may be required to use your information to contact you for market research purposes and your feedback. We may contact you by email, phone, fax or mail.
Security Measures:-
We are committed to safeguard all your valuable and confidential information. To prevent your information from any unauthorised access or infringement we have put in place suitable checks in the form of physical, electronic and managerial procedures to secure the information we collect online.
How we control your personal Information?
2.1 Personal Information
We collect only the necessary information required to process your visa application. This includes:
- Contact Information: Name, email address, phone number, postal address.
- Digital Photograph (passport-style), if reqired by immigration.
- Scanned Copy of Passport Bio Page, if reqired by immigration.
- Flight Itinerary or Ticket, if reqired by immigration.
- Hotel Booking Details, if reqired by immigration.
- Additional documents, if specifically requested by immigration authorities, will be communicated via email
Usage Data
We automatically collect information about how you interact with our platform. This includes:
- Device Information: IP address, browser type, operating system.
- Usage Details: Pages viewed, time spent on pages, clickstream data.
- Location Data: Geographical location based on IP address.
Information from Third Parties
We may receive information about you from other sources, such as third-party service providers and social media platforms, when you link your account or interact with our services through these platforms.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. You can set your browser not to accept cookies; however, in a few cases, some of our website features may not function.
For further information on how we use cookies, manage cookies, and customize your experience on this website, you can click Cookie settings at the bottom left corner anytime or see our Cookie Policy.
Please note that if you clear your cookies or use a different browser or device, you will be asked again to consent to use cookies and/or interest-based advertising, which may require you to reset your choices.
Other tracking technologies
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Presently, the only third-party analytics service provider we use is Google Analytics. While Google Analytics may collect personal data to derive the information that it shows to us, we cannot view Google Analytics information identifiable to you.
For Google privacy practices see https://business.safety.google/privacy/
Updating, Changing or Modify Information
Please let us know if the personal information which we hold about you needs to be corrected or updated. Once the approval letter is issued by Kenya Immigration Department, we are unable to update or change any information; hence a new application for eTA will be required.
System information
etakenya-ke.org reserves the right to collect and store such information as the IP address, browser type or operating system type. All the information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic and site usage.
Policy Amendments
We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites
Payment through third party (Financial Transactions)
In the website we have integrated online payment tool, but here we accept the shaft of the Bank as Paypal pocket electronic payment. For ease of payment, we accept credit cards, PayPal and direct bank transfer online. All credit card information, PayPal account is required to pay visa fees and will be transferred to our partners such as Paypal.com, and all your information protected. We recommend that you read the terms and conditions of the policy very carefully.
Noted:
We are not responsible for the privacy policies or practices of third party payment gate.
Contact us
If you have any questions about this privacy policy, please contact us: [email protected] By accessing this site and using its services, you unconditionally agree with our Policy and Terms of Service. If you don't agree to all or any of the terms of this Policy, please do not use this site.